Facebook On Monday, employees and contractors complained that they were unable to log in to their work accounts in accordance with company regulations. The worst service outage since 2008.

The power outage on Monday lasted for 6 hours, not only preventing the company’s more than 3 billion users from accessing Facebook and its Instagram and WhatsApp services, but also affecting employees’ internal systems.

Specifically, employees said that the interruption prevented them from accessing tools used to track information, such as the number of people using certain services and internal chat functions. The workers asked to discuss internal confidential matters anonymously.

A person familiar with the matter told CNBC that the power outage was so severe that the engineer responsible for helping to solve the service problem could not even log in and participate in solving the problem.

The power outage occurred one day after Frances Hague, the former product manager of Facebook’s Citizen Integrity team, Expose yourself as a whistleblower In the Wall Street Journal’s “Facebook Archives” series of reports, many internal documents were cited behind.

An Instagram employee told CNBC that some employees said that the power outage was the result of a recent whistleblower. The employee added that they feel sorry for any creator or brand planning to launch an advertising campaign on Monday.

A Facebook contractor told CNBC that employees must go online every five minutes to see if the situation has changed, which puts pressure on them.

In a text message, a spokesperson for the company stated that his email was invalid and instructed CNBC to use a tweet from Facebook’s chief technology officer Mike Schroepfer as the company’s official statement on the matter. statement.

“*Sincerely* apologize to all those affected by the service interruption supported by Facebook,” Tweet Schroepfer announced his resignation from the company last month“We have encountered a network problem, and the team is debugging and recovering as soon as possible.”

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